Refunds

Creative Pack

If the pack still misses the brief after the round of changes, tell us within 7 days of delivery and we refund it in full.

Monthly

Cancel any time before your next month starts and you will not be charged again. A month that has already started is not refunded, but we finish the work for it.

Digital products

When we sell digital products, you can ask for a refund within 14 days if the product was not useful to you.

To ask for a refund, email hello@postrocket.co with your company name.

Last updated 12 November 2026. Questions: hello@postrocket.co.